Meet the Team
Our Team
The People Behind Luxanto
Every property we manage has a real person behind it — someone who answers the phone, solves problems, and treats your home like their own.
Shawn Cunningham
Founder
Karisa Hirabayashi
Realtor
Shannon Au
Business Manager for STR/MTR
Michelle Leonard
Property Manager
Abril Bordin
Bookkeeper
Fatima Pi-san
STR Assistant
Felix Campos
Maintenance Coordinator
Anthony Saldana
Project Manager
Local. Responsive. Accountable.
Our property managers live and work in the same communities as the homes they care for. When a guest has a question at midnight or a pipe bursts on a holiday weekend, a real person answers within minutes. Every owner gets a direct line to their manager. Every guest gets a human, not a chatbot. We know the neighborhoods, the contractors, the inspectors, and the locksmiths. That's how a property goes from managed to thriving.
Our property managers live and work in the same communities as the homes they care for. When a guest has a question at midnight or a pipe bursts on a holiday weekend, a real person answers within minutes. Every owner gets a direct line to their manager. Every guest gets a human, not a chatbot. We know the neighborhoods, the contractors, the inspectors, and the locksmiths. That's how a property goes from managed to thriving.
Simple to book. Simple to list.
Whether you're staying with us or handing us your keys, here's exactly what to expect at every step.
Before You Arrive (or Before We Take Over)
Guests get proactive pre-arrival messages, a unique door code, and a signed rental agreement. Owners get a full property assessment, professional photography, furnishing guidance, and listings live across Airbnb, Vrbo, Booking.com, and our direct site.
While You're Here (or While We're Managing)
Guests have a 24/7 hotline that reaches a real person for lockouts, questions, or anything in between. Owners get dynamic pricing, calendar management, mid-stay quality checks, and vendor coordination handled without a single call from you.
After Checkout (or Month After Month)
Guests get a follow-up message and a smooth departure. Owners get detailed reporting, damage claim recovery (100% goes to you), restocking, cleaning coordination paid by guest fees, and ongoing compliance management. We earn when you earn.
Before You Arrive (or Before We Take Over)
Guests get proactive pre-arrival messages, a unique door code, and a signed rental agreement. Owners get a full property assessment, professional photography, furnishing guidance, and listings live across Airbnb, Vrbo, Booking.com, and our direct site.
While You're Here (or While We're Managing)
Guests have a 24/7 hotline that reaches a real person for lockouts, questions, or anything in between. Owners get dynamic pricing, calendar management, mid-stay quality checks, and vendor coordination handled without a single call from you.
After Checkout (or Month After Month)
Guests get a follow-up message and a smooth departure. Owners get detailed reporting, damage claim recovery (100% goes to you), restocking, cleaning coordination paid by guest fees, and ongoing compliance management. We earn when you earn.
Questions about the team
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